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Special Offers

Special Offers For Our Valued Customers

Limited Time Offers

With this economy, all homeowners are looking for a good deal. We’ve listened and have put together several special offers that you can take advantage of right now. Whether you need new heating or air conditioning equipment, service for your existing equipment or inspections, we have a special offer just for you.

Simply click on the one you’re interested in to find out more.

Contact us now to take advantage of any of the above limited time offers.

Standard Service Offerings

At Marshall Mechanical, we work hard to provide you with fast, reliable service when you need it most. In addition to our limited-time offers, we also offer the following standard service:

  • Same day water heater replacement
  • Guaranteed next day HVAC service
  • Financing with selected lenders, often we can get qualified applicants 0% financing for 12 months
  • Assistance with manufacturer rebate paperwork
  • Assistance with Federal tax credit paperwork

Contact us now to take advantage of any of the above standard service offerings.

Ongoing Discounts for Today’s Economy

Our economy has given us some unique challenges. People find themselves in career transition, more home owners are serving in the military, real estate agents aren’t selling as many homes, and our growing senior population has limited funds for retirement. We have some ongoing discounts just for you.

  • Federal Tax Credits for Energy Efficiency: Enjoy tax credits of up to 30%. More Info
  • Career Transition Homeowner: HVAC Inspection Special – $90 inspection for $50, a $40 savings
  • Real Estate Professionals: HVAC Inspection Special – $90 inspection for $50, a $40 savings
  • Active Duty Military Discount: 15% discount off labor charges
  • Senior Discount for Homeowners age 60+: 15% discount off labor charges

Contact us now to take advantage of any of the above ongoing discounts.

Employee Discounts

Employees of the following companies receive a 10% discount off labor charges:

  • Baskervill
  • CapTech Ventures
  • Carytown Bikes
  • Chesterfield Police Fire & EMS
  • Dovetail Construction
  • Franco LaFratta Construction
  • Hanover Police, Fire & EMS
  • Henrico Police, Fire & EMS
  • Richmond Police, Fire & EMS
  • Royall & Co.
  • Steward School
  • The Martin Agency
  • VCU
  • VCU Brandcenter

This is a great employee benefit program that is free to employers!

10% applies to service/labor fees only and does not include discount off product. One discount per customer;
discounts cannot be combined. If your corporation or school would like to apply for residential HVAC and Plumbing
discounts, please call the office at 804.323.0189, or click here to contact us.

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About Us

Marshall Mechanical is an experienced heating, air conditioning and plumbing contractor serving the Richmond area for both residential and commercial customers.

Sean and Team

Founded by owner and president, Sean Cantrell — a licensed professional engineer and former mechanical engineer for Baskervil, Marshall Mechanical has been serving Richmond since 2005 and our staff members have an average of 17 years experience each in their respective areas.

Marshall Mechanical serves the entire Greater Richmond area including the city of Richmond and the counties of Chesterfield, Goochland, Hanover, Henrico, Powhatan and New Kent. Our offices are centrally located near Powhite Parkway and West Broad Street, making it easiest to serve the Richmond and the surrounding counties from one office location.

We are an authorized promotional dealer of Lennox products which we feel are the best quality and incorporate highly innovative technology that other manufacturers don’t. And their service and warranties are excellent.

We are also an authorized dealer of WaterFurnace geothermal heating and cooling systems. WaterFurnace has been around the longest of geothermal manufacturer, have sold more product than any other and has a trusted name and excellent track record. We enjoy our relationships with both Lennox and WaterFurnace.

Oh, and we have tons of experience in fixing situations where other HVAC, plumbing or geothermal contractors have failed. We don’t want to tell you those stories but we do always wish the customer would have called us first, as we could have saved them from a great deal of stress and eliminated a few headaches.

That seems to have been especially true of geothermal system installation in the last year, as not all contractors have the deep level of expertise that Marshall Mechanical brings to the table.

Thanks for visiting the Marshall Mechanical website. We hope you’ll find the information you need as easily accessible. There are a lot of resources here including our special offers, complete details of all Lennox products with downloadable PDF brochures, a regularly updated blog, and advice column with glossary of HVAC and geothermal terminology.

Of course, if you have any questions or need advice, please pick up the phone and call us at 804.323.0189. We’ll be happy to help you in any way we can.

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Heating, Cooling, & Plumbing Testimonials

Here are some nice things that our customers have said about us:

“I wanted to drop you a note to thank you for your help in fixing my furnace. I think it was the smoothest and easiest interaction I’ve ever had with a contractor or service company.”
- R. Freisner

“Thank you so much for all of your help with my furnaces.”
- J. R. Tucker

“Thanks for sending out Jason, he did a great job!”
- M. Boykin

“Thanks so much for getting someone out to my house so quickly. Mr. Texler was on time, efficient and courteous. He found the problem, fixed it and did some preventive work so I may have less problems with the system in the future. A warm nights sleep was welcome. Thanks again.”
- S. Witthaus

“We really appreciate your great service!”
- Brad, Creative Contracting

“Marshall Mechanical [...] was very professional, courteous and knowledgeable.”
- G. Reid

“Thanks for your help yesterday. Travis did a great job and I received several comments from my team that he was great to work with.”
- D. Merchan, P.E., LEED AP, University of Richmond

“My mother [...] couldn’t get over how courteous and nice you were.”
- N. Allen

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Tips on Maintaining Your Heating and Cooling Systems

Tips on Maintaining Your Heating and Cooling Systems

There is a sense of pride that comes with being a homeowner.  Your home is a reflection of your hard work and years of savings.  You want to show off your home and make sure that your investment is going to last for years to come.  Owning a home is a source of enjoyment, but it also requires work to maintain a home.  Here are some great tips on how to maintain your home to last.

Maintenance Tips for Air Conditioner

Tip # 1: Change Air Filters – air filters need to be changed about every three months in central air systems.  Air filters are designed to capture dust and dirt from the air before it is distributed throughout your home. Dirty filters can restrict airflow.  Changing out the filters keeps airflow circulating properly.

Tip #2: Clean the vents. Dust is the culprit to many maintenance failures.  Simply keeping vents clean of dust can prolong the life cycle of your air conditioner.

Tip # 3: Hire a HVAC professional to clean coils and check system.  Annual or bi-annual maintenance service check ups by a licensed HVAC professional is strongly suggested.  Air conditioners are like your cars.  You wouldn’t want to drive your car for years without ever bringing it in for a tune up.  Air conditioners need their tune ups too.

Maintenance Tips for Water Heater

Tip # 1: Keep temperature setting on your water heater at 130 degrees Fahrenheit.  This is the suggested manufacturer’s setting.  However, some plumbers suggest you can lower this slightly to 120 degrees to reduce chances of overheating and to cut down energy utility bill.

Tip # 2: If you have a tank water heater, you need to mini-flush your heater.  Sediment that builds up in the tank water heaters can corrode your tank.  If you have an electric tank water heater, make sure to turn off electricity before attempting to flush tank.

Tip # 3: Hire a licensed plumber annually to service your heater. The plumber will inspect for leaks and corrosion. Like your car and air conditioning system, heaters need regular check ups to function properly.

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Which is Better – Copper Piping or CPVC?

Which is Better – Copper Piping or CPVC?

Are you building a new construction home?  Have you installed your water piping system?  If you have yet to install your water pipes, you may wish to learn more about the types of piping available to you.  There are two main types of water piping commonly used in the United States.  The two types are copper piping and chlorinated polyvinyl chloride (CPVC) piping.  Many homeowners want to know which one is better to install.  To help you with this decision, I have compiled a list of advantages and disadvantages of both types of piping.

Advantages of Using Copper

•    Copper is biostatic.  It is resistant to bacteria.  This means that your water can safely transport through the copper pipes without being contaminated with harmful bacteria.
•    Copper is environmentally friendly.  Copper tubing does not require any solvent based adhesives.  With CPVC, solvent based adhesives are needed to connect pipers together.  Solvent based adhesives are not environmental friendly as these adhesives contain volatile organic compounds that are toxic.  Copper does not contain these toxics.
•    Copper is easy to install.  Plumbers tend to love working with copper as this metal is very flexible.  The copper piping can easily bend without breaking and fit into tight spaces.
•    Copper piping comes with a 50 year guaranteed warranty.  This may be the reason why 80% of new build homes chose to use copper in the United States and why according to the Copper Development Association, 95% of existing homes have copper piping.  The copper industry is confident their product is the best and is willing to stand behind it.  All copper manufacturers within the United States honor a 50 year warranty on their copper piping.  This warranty can be transferred to new owner when house is sold.  If the copper piping breaks and needs to be repaired, the home owners are protected.  The cost to fix piping or repair is covered under the warranty.

Disadvantages of Using Copper

•    Copper is a more expensive product than CPVC.  Although, copper does not require any connectors so labor and parts costs can be reduced.
•    Copper is corrosive.  Eventually copper can corrode and need to be replaced.
•    Copper piping is noisy.  The weird noises coming from the basement or ceiling are must likely not the neighborhood ghost.  The source of the noise is probably the copper pipes.

Advantages of Using CPVC

•    CPVC pipes are not as commonly used within the United States as it is a newer product.  However, it is very common to see it used in Europe.  CPVC piping is corrosion resistance.  Unlike copper, CPVC will not corrode making it a very durable product.
•    CPVC pipes are quiet.  The pipes do not produce echo effect which causes the water hammer to be heard through walls.  This means the CPVC pipes can distribute water without you hearing it.
•    CPVC piping is more energy efficient than copper.  The thermal insulation properties of the piping help to reduce condensation, keeping water hot for long periods of time.  Metal pipes cool down quicker making it harder to keep water for long.

Disadvantages of Using CPVC

•    CPVC piping uses solvent based adhesives to connect pipes together.  These solvent based adhesives release volatile organic compounds into the environment which are toxic.
•    CPVC is not as easy for plumbers to work with.  The CPVC pipes do not bend so are harder for plumbers to install in tight places.  These pipes can also more fragile than metal.  Plumbers need to be careful when installing pipes to make sure not to poke holes in the pipe.
•    CPVC is does not come with a 50 year warranty.  Unlike copper which is backed by the copper industry, homeowners will not likely receive a 50 year warranty on their CPVC pipes.  If CPVC pipes need to be fixed, the repair will come out of the homeowner’s pocket.

Copper and CPVC are products that both have their pros and cons.  It is up to you to decide which piping product will work best from your home.  If you are still unsure which to use, consult with your contractor or plumber for their professional opinion.

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Top Four Reasons Why Toilet Will Not Flush

Top Four Reasons Why Toilet Will Not Flush

Growing up in a household of females, my father assumed the role of “honorary plumber”, a role he begrudging accepted.  Every once in a while my father would be greeted by myself or sisters with “Dad, the toilet won’t flush.”  Followed promptly by the lines, “It’s not my fault.  I didn’t do it.”

Are you the “honorary plumber” in your household?  Do you have a toilet that will not flush?  If you are wondering why your toilet will not flush, below are the top four reasons why it may not be flushing.

1.)    Toilet is clogged.  Using too much toilet or flushing down woman’s sanitary products can cause waste to become clogged in toilet.  Try using a plunger or toilet auger to push waste through.  You may wish to purchase thinner toilet paper if your household tends to use a lot in one sitting.  Also encourage females to dispose of sanitary products in trash and not down the toilet.

2.)    Water level is too low in tank.    The water level should be about one inch below the top of the overflow tube.  If water is too low, check the water valve.  It may have been accidentally turned off.  Turn back on the water supply and monitor the water level in the tank.  Once the tank is filled, try flushing the toilet to see if the toilet is now flushing properly.

3.)    The Flapper is warped.  Remove the lid from the toilet tank and take a look inside at the rubber flapper.  The flapper is designed to release water when toilet is flushed and then to plug the hole back up, sealing the water inside tank.  If the flapper has deteriorated and is no longer sealing flush tube hole, then this will need to be replaced.  Flappers can easily be purchased at any hardware store and are relatively cheap.  Turn off water, drain tank, and the swap out the old flapper with the new one.  Afterwards, turn back on the water and the toilet should flush properly.

4.)    Lift chain is not working. Sometimes the lift chains that connect to flapper can have too much slack.  When this happens the chain is too loose to pull flapper off flush tube when toilet is flushed.  The water is then not released.  To solve this problem, you simply need to shorten the length of the lift chain so that the chain can give enough pull to remove flapper from flush tube.

These are the four most common reasons why your toilet will not flush.  If you find that none of these reasons are the source for why your toilet won’t flush, it may be time to hang up your “honorary plumber” title and call in the experts.  Let the licensed plumbers do the dirty work.  Trust me, it will be worth the money.

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Virginia Requires Mandatory Backflow Prevention Device Inspections

Virginia Requires Mandatory Backflow Prevention Device Inspections

Do you have an irrigation water system for your landscaping? If so, you should have a backflow prevention device installed that protects your drinking water from becoming infected with harmful bacteria. The Virginia Department of Health requires all homeowners in the state of Virginia to have annual inspections done on their backflow prevention devices. Did you know this? Have you had your backflow prevention device inspected by a certified plumber this year?

What are backflow prevention devices?

Backflow prevention devices are designed to protect drinking water from contaminated water due from backflow. Backflow occurs when non-drinking water flows into drinking water. There are two types of backflow – backpressure and backsiphonage. Backpressure occurs when there is an increase in downward pressure that is greater than the upward pressure. Backsiphonage occurs when there is a strong drop in water pressure.

Why does the State of Virginia make homeowners inspect backflow prevention devices annually?

The state of Virginia requires mandatory annual inspections of backflow prevention devices to protect all residents from drinking contaminated water. Non-treated water is unsuitable for drinking. Untreated water contains harmful bacteria such as E. Coli, chemicals, and parasites. Drinking contaminated water can make you and your family very sick. Some people have even died from drinking polluted water. Imagine the consequences of what would happen if contaminated water back flowed into the main city water supply. This is why the state of Virginia takes inspections of backflow prevention devices very seriously.

Can anyone inspect backflow prevention devices?

Only certified licensed plumbers can inspect backflow prevention devices. In the Chesterfield County, the county requires yearly inspection reports to be recorded and filed with the town. It is only a matter of time before other neighboring counties follow suit. If in need of an inspection in the Richmond area, call Marshall Mechanical at 804.323.0189. We offer 40% off when you schedule HVAC system maintenance along with the backflow prevention device inspection.

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Why Sometimes Putting All Your Eggs in One Basket Pays Off

Why Sometimes Putting All Your Eggs in One Basket Pays Off

It used to be that putting all your business with one company was a bad idea. The expression was don’t put all your eggs in one basket, meaning do not invest all your money in one spot. The fear was that if you were to have a fall out with that particular company or if that company were to go under, all your money would be lost. Why then would anyone want to work with only one company? The reason is simplicity.

Apple, Inc. is a prime example of a company that many companies use for all their technology needs. In an age where information can be shared between computer, phone, and television, it makes sense to operate all these devices under the same platform. Apple makes streaming content from one Apple device to another easy. This is why companies chose to put all their technology needs in one basket. Wouldn’t it be nice if you could create a basket to handle all your commercial maintenance service needs? With Marshall Mechanical building owners and property managers can do just that.

Unlike other companies that specialize in one type of service, Marshall Mechanical can service all business’ plumbing, heating and cooling, and HVAC maintenance. Instead of working with multiple maintenance-service companies, businesses only need to remember one name and contact phone number for all their commercial building maintenance. Now how stress free is that?

Besides only needing to remember one name and phone number, there other benefits of bundling maintenance services under one basket. It makes tracking maintenance history easier. Marshall Mechanical can track and record all maintenance repairs and check ups. They can also set up maintenance appointments to do multiple repairs at once. For instance, if building needs HVAC maintenance, then Marshall Mechanical can schedule to inspect backflow prevention device during the same visit to cut down on time and money.

For companies interested in putting all their commercial maintenance services under one basket, contact Marshall Mechanical at 804.323.0189.

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Important Sump Pump Maintenance Tips

Important Sump Pump Maintenance Tips

Did you experience flooding from Hurricane Sandy? While Virginia was not as badly hit as some other states, Hurricane Sandy still managed to wreck her havoc on our poor state. Over 5,000 Virginians temporarily lost power as the result of the storm and many experienced flooding. Did your basement flood? Do you have a sump pump?

A sump pump is a pump that is used to drain collected water from a sump basin. Most people invest in sump pumps when they experience regular flooding in their basements. When water seeps into the basement it is collected into a sump basin and the sump pump removes water away from home to drier ground. Sometimes flooding can still occur even when people have sump pumps. Why does this happen? Flooding occurs when the floor drain is blocked, the sump pump fails, or when the homeowners do not have a backup sump pump and generator. It is best to perform maintenance on your sump pump to ensure it works properly when you need it most.

Here are tips for providing maintenance for your sump pump.

1.) Make sure to clean the pump and inlet screen. In order to clean pump you must remove from sump.

2.) Check to make sure the power cord is receiving power. Without power the sump pump will not work.

3.) Test sump pump to make sure it is in working order. The best way to test sump pump is by dumping water down it to see if water drains properly. If sump pump fails the test, call Marshall Mechanical to come in and repair your sump pump.

4.) In the event that a severe storm or hurricane were to knock out power it is wise to also invest in a back up sump pump and generator. Many Virginia residents experienced flooding even with sump pump because their electricity went out. Had they had a generator and backup sump pump, no flooding would have occurred.

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NY and NJ Turning to Geothermal Energy After Hurricane Sandy

NY and NJ Turning to Geothermal Energy After Hurricane Sandy

In the aftermath of Hurricane Sandy, many residents of New Jersey and New York were without heat and power for two weeks. Some are still without heat thanks to Sandy sweeping away their oil tanks, not to mention air conditioners. This has caused some building owners to rethink how they should rebuild after this hurricane. Is it worth installing a new oil tank and air conditioner system, just to have another hurricane down the road destroy both systems again? The likelihood of hurricanes of this scale may be low, but the severity of nor’easters is higher thanks to the disappearance of the natural sand dunes. Hurricane Sandy decided to take those as a retreating present back to the sea. Which leaves may home owners and building owners thinking about alternative heating solutions, such as geothermal energy.

Installing a geothermal heat pump system would eliminate the chance of a wind storm or hurricane blowing away heating and cooling system. Geothermal heat pump systems are buried underground. Geothermal energy is heat taking from the earth and distributed throughout home. The geothermal heat pump system brings in natural heat from below the ground surface and into the building structure. The system can also be reversed so that heat can be removed from building during the humid summer months and pushed back down into the ground. This allows the temperatures to cool down considerably in the building.

Unfortunately, geothermal heat pump systems are not cheap to install. These systems can range on average anywhere from $7,000 to $30,000 to install. The good news is that these systems are said to pay for themselves after five years. If home insurance policies provide insurance coverage to rebuild, it may be a good time for the building owners to invest in this green technology. Especially when the government gives 30% rebates off first $2000 installation costs.

Natural disasters are terrible when they hit. Hurricane Sandy destroyed thousands of homes along the eastern coastline. The only silver lining with the aftermath of Hurricane Sandy is that perhaps people will now select greener products such as geothermal energy to rebuild.

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